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General Terms and Conditions Pilates Together GmbH


Personal designations apply equally to women and men as well as to a plurality of people.

These conditions govern the business relationship between the customer and Pilates Together GmbH, Bächlerstrasse 36, 8802 Kilchberg (here in after Pilates Together).


They are deemed to be recognized when the corresponding service is used for the first time. The following provisions apply to all Pilates Together courses:



The General Terms and Conditions (GTC) govern the relationship between the customer and Pilates Together for the use of Pilates Together's services.

Conditions / prices


Pilates Together sets the applicable fees, expenses and prices. Pilates Together reserves the right to change the conditions and prices at any time. The current conditions can be requested in the studio or at





The invoice for the group subscription, personal and semi-paersonal is automatically sent to the customer by e-mail. The invoice is payable within 10 days. It can also be paid on site with TWINT or online.

Messages from Pilates Together


Notices from Pilates Together are deemed to have been given when sent to the last address (email or post) provided by the customer. 

The date of the copy or mailing list in Pilates Together's possession shall be deemed to be the date of mailing.

Applicable Law and Jurisdiction


All legal relationships between the customer and Pilates Together are subject to Swiss law. The place of jurisdiction is based on the mandatory statutory provisions. If these are not applicable, the exclusive place of jurisdiction for all types of proceedings is Kilchberg ZH, as is the place of performance and place of enforcement for customers who are not resident in Switzerland.

Changes to the terms and conditions and the course regulations


Pilates Together can change the terms and conditions and the course regulations for the use of the services at any time. The customer will be notified of the changes in writing or in another suitable manner. They are considered approved if the customer does not object in writing within one month.

Insurance / Disclaimer


Insurance is up to the customer. All customers are therefore personally responsible for adequate insurance coverage. Pilates Together assumes no liability for accidents and/or property damage (theft, personal effects).

Subscription Duration / Refund


The Start is generally possible at any time by prior arrangement. Provided there are free places and the health suitability has been clarified.

Subscriptions are personal and non-transferrable. Subscriptions cannot be canceled.

The term of the subscription is defined and binding. Paid but not or only partially used subscriptions expire after their validity date after the final validity has been reached. There is no entitlement to reimbursement.

Missed lessons


Missed lessons can be made up for and/or earlier within the course block.

A transfer to the next block of courses will only be granted if a medical certificate confirms that the training courses could not be completed within the deadline. The application must be made immediately in writing ( and a medical certificate must be submitted. Under these conditions, the subscriptions can be extended for a maximum of six weeks.

Personal training, semi-personal training, workshops


Agreed dates for private lessons and semi-personal training are binding. If they are not canceled at least 24 hours in advance, the full amount is due.

Registrations for workshops are binding. Course costs are only reimbursed in the event of illness/accident/pregnancy. and upon presentation of a medical certificate.

Course fee


The course fee is to be paid in full in advance. Installment payments are not possible.

Health clarification / Duty to inform


If you have any health questions, Pilates Together recommends consulting a doctor before the start of the course. Before starting the course, customers are obliged to inform the course management about any injuries, physical complaints and/or pregnancy.

Course program


Changes in the course program (number of training sessions, training times, style and course staff) can be made at any time. There is no guarantee that the course will always be led by the same course instructor. In the event of absence, a deputy will be used if possible. Pilates Together reserves the right to reduce courses during the holiday season. There is no guarantee of implementation.

Company holidays


The period of validity of the subscriptions includes company holidays. The company holidays will be visible in the timetable.

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