PRIVACY POLICY

Pilates Together GmbH (Switzerland)

Updated: 02/12/2025

This Privacy Policy explains how Pilates Together GmbH collects, uses, stores and protects personal data in accordance with the Swiss Federal Act on Data Protection (nDSG).

By using our services, you agree to the practices described below.

1. Data Controller

Pilates Together GmbH
Bächlerstrasse 36, 8802 Kilchberg, Switzerland
Email: shay@pilatestogether.ch

2. Personal Data We Collect

We only collect data necessary for the operation of the studio:

Name, email address, phone number
Booking and attendance information
Payment information (processed securely through trusted providers; we do not store credit card details)
Health-related information voluntarily provided by clients (e.g., injuries or conditions relevant to training)
Communication records (emails, forms, messages)

We do not collect any data not relevant to our services.

3. Purpose of Data Processing

Your personal data is processed only for:

Managing bookings, classes and cancellations
Providing safe and personalized Pilates instruction
Processing payments and generating invoices
Sending confirmations and updates related to your sessions
Meeting administrative and legal obligations

We do not sell or rent personal data to third parties.

4. Legal Basis (as required by Swiss law)

We process personal data based on:

Contractual necessity (providing the service you booked)
Consent (for voluntary health information)
Legitimate interest (studio operations and safety)
Legal obligations (accounting, tax and administrative requirements)

5. Data Storage and Security

All data is stored securely using encrypted systems and established service providers such as Eversports, Stripe and Swiss banking institutions.

Access to data is restricted to authorized personnel only.

Data is stored only for as long as required to fulfill the purpose for which it was collected, unless longer storage is legally required.

6. Data Sharing With Third Parties

Data is shared only when necessary to operate the studio:

Booking system: Eversports GmbH
Payment processing: Stripe, TWINT, Swiss banking partners
Legal or accounting purposes (Swiss authorities when required)

We do not share data for marketing purposes.

7. Health Information

Any health-related information you choose to provide is used solely to ensure safe and appropriate training.

This information is confidential and will not be shared with external parties unless legally required.

8. Website and Cookies

Standard cookies and analytics tools may be used on our website to improve user experience.

No sensitive personal data is collected through the website.

9. Client Rights (according to nDSG)

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of data that is no longer necessary
Withdraw consent for processing health-related information
Request information about how your data is used

Requests can be sent at any time to: shay@pilatestogether.ch

10. Contact for Data Protection

Shay Harel
Pilates Together GmbH
Email: shay@pilatestogether.ch

11. Updates to This Privacy Policy

This policy may be updated to comply with legal requirements or operational changes.

The latest version will always be available on our website or in our booking system.